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FAQ's
Frequently Asked Questions
All of our repairs are 100% guaranteed to be completely re-done at our expense or for full store credit to be used on future repairs.
Our standard is one week but if needed sooner, we are happy to accommodate our customers based on our current line up or work. Special projects may need sometime and it could take two weeks or more depending on our work load.
We are not responsible for items left over 30 days so please keep receipt.
Appointments are only needed for Alterations fittings but shoe repairs, leather/suede dry cleaning, minor repairs may drop in.
We accept cash, credit or debit card, contactless payments like Apple pay or Android pay.
Yes, prepayment is required for services $50 and up.
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